How can we help?

Plans & pricing

• What are your pricing tiers?
• Why is WriteText.ai's pricing structured the way it is?
• How can I purchase additional credits?
• How is credit cost calculated?
• Do you offer refunds?

Content

• What basis does WriteText.ai use to generate product texts?
• How accurate is the AI-generated text and how can I ensure its quality?
• Can I be sure that the text generated is 100% unique?
• Why doesn't WriteText.ai always adhere to the specified maximum target length?
• Why are certain content types not supported?
• What if my prompt conflicts with product data, research, or formatting settings?

SEO

• How can I ensure that the generated product text is SEO friendly?
• AI and SEO - can they work together?
• What are SEO keywords?
• What are negative keywords?
• What is search intent?
• When is keyword data refreshed?

Account

• How does account setup work?
• How many ecommerce platforms can I connect to my account?
• How do I reset my password?
• Can I request for my personal data to be deleted and anonymized?
• Can I cancel my subscription and what does the process look like?

Installation and configuration

• How to install in WooCommerce
• How to install in Magento
• How to install in Shopify
• Why can't I use my own OpenAI or Google Gemini API keys with WriteText.ai?
• What are the system and version requirements for WriteText.ai?
• Are there any other required add-ons to install in order to use WriteText.ai?
• What are the predefined user roles in WriteText.ai?
• Is multi-store and multilingual setup supported by WriteText.ai?
• Are there module conflicts?
• How are default (global) settings configured?
• How do I handle product attributes for multilingual sites in WooCommerce with WPML?

Using WriteText.ai

• The essential guide to starting with WriteText.ai
• Flowchart: Getting started with WriteText.ai
• Can I select which content I want to generate?
• What is the difference between WriteText.ai Single and WriteText.ai Bulk?
• When can I use WriteText.ai Bulk?
• How does WriteText.ai determine the country for keyword analysis and content generation?
• How many products can I generate in one go, using bulk generation?
• Do I need to import and export text to and from third party applications?
• How do I publish text from WriteText.ai to my ecommerce site?
• Is there a faster way to create and publish product texts?
• The essential guide to using Templates with WriteText.ai

Support

• Where can I report an issue, suggest a feature, or get support?
• Can WriteText.ai generate text in other languages besides English?